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Hello world.

I have posted a question twice and have had no response from the community.

Are there opportunities that I could actually talk to a professional Adobe to try to solve this problem, as is my work?

I can't find any links to talk to a professional who can help you.

Does anyone have an idea how to talk to someone who actually works at Adobe please?

Thanks in advance for your help.

George

A lot of Adobe people wander in these forums...

I looked over your messages (orders of jumpy / unresponsive Visual reading / very slow body caught my attention), and I had a few questions for clarification:

You wrote:

> We started some new projects on this machine, and every time that read us, video always crashes on a frame while the audio playback is.

What type of film freeze; some or all types?

Is the local slow sequence, or on a network? [If network, the behavior improve once copied local images?]

Your iMac looks nicer that mine and must be able to read most of the types of sequences with aplomb...

Tags: Premiere

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