Get in touch with someone who can help
Hello world.
I have posted a question twice and have had no response from the community.
Are there opportunities that I could actually talk to a professional Adobe to try to solve this problem, as is my work?
I can't find any links to talk to a professional who can help you.
Does anyone have an idea how to talk to someone who actually works at Adobe please?
Thanks in advance for your help.
George
A lot of Adobe people wander in these forums...
I looked over your messages (orders of jumpy / unresponsive Visual reading / very slow body caught my attention), and I had a few questions for clarification:
You wrote:
> We started some new projects on this machine, and every time that read us, video always crashes on a frame while the audio playback is.
What type of film freeze; some or all types?
Is the local slow sequence, or on a network? [If network, the behavior improve once copied local images?]
Your iMac looks nicer that mine and must be able to read most of the types of sequences with aplomb...
Tags: Premiere
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