Get my product key for my copy of the Adobe Acrobat XI Pro academic?
Hello
I have a copy of Acrobat Pro XI, students and teachers. It was purchased for my son and daughter who are both students of the University. I also have copies of 7 Pro (x 2), 8 Pro (x 4), 9 Pro (x 2) and Pro 10 (x 1)... more than one copy of the standard 10 (x 1).
All 10 copies are registered in my product list... and I would now like to register my copy of Pro XI as well... but the product key is the academic "APROM2" version and I can not just add it to my other 10 products.
I have gone in Adobe Support and selected...
"Chat support" >
"Adobe and signature ID in" >
"Still need help? Contact us. "& finally >
'Cat' (.. .as shown below)...
... As it is clearly indicated... 'Cat' declares to be open "24 hours a day, 7 days a week.
... GREAT!
... However... 4 days in a row... It also fails to make progress... and after a few seconds part 2 message displays... saying "The cat is closed".
... So much for the promise of 24/7.
There were now 5 days to try to learn what I have to do to get my product key full for the academic version of Adobe Acrobat Pro XI so I can install it on a laptop and desktop. .... Can someone help me get help please?
... AND YES... I tried to make contact by phone line... only to be informed that 'Cat' can possibly be closed... as he never stop... .so I should keep trying them?
Even with the proof of a screenshot... just support Office does you it is not available on any of my search engines, like IE, Firefox or Google?
I would appreciate help from wherever I could find it.
Any suggestions please?
Many thanks go to Kim F and Ketan management K Adobe and support teams to provide me a working product key.
My concerns have been resolved.
Thank you for your efforts as well Community Forum.
Tags: Acrobat
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