get rid of a trojan virus computer theft of password
my computer is under attack from Trojan for about a week. The virus has taken over my control panel. I can connect but can't shoot anything thing upwards on the internet. He denies me access to my control panel and trying to make me buy an anti virus program. He goes to _ sites that I find reprehensible. Fortunately, I can use my wife's account to send this message I think that because it has no password associated with the account. Please help, I don't want my children to go to these sites.
Here are some options for virus removal do it yourself after cutting into consideration your wife:
- Your computer has an antivirus program? If so, update and run it.
- Download and run a virus scanner. Examples: Windows Live OneCare Safety Scanner , Trend Micro Housecall , ESET Online Scanner .
- Download a removal tool virus free that you can burn to a CD and run. Examples: VIPRE rescue program ,Avira AntiVir Rescue System ,Kaspersky Rescue Disk 10 .
- Download and run Malwarebytes' Anti-Malware , a malware removal program specialist who is particularly good to remove rogue security programs .
If you'd rather not do it yourself, you can:
- Check with the company that made your antivirus program to see if it offers virus removal services. Some companies offer this service for free to their customers.
- Get out your computer to a technician from the local computer that specializes in the removal of viruses.
- Go to the Support Center Microsoft consumer security for using removing viruses for free from Microsoft.
Boulder computer Maven
Most Microsoft Valuable Professional
Tags: Windows
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