Glitches immediately after the opening

When I try to open Acrobat, I get this screen:

Screen Shot 2015-10-22 at 10.12.28 AM.png

I guess it's supposed to be a welcome screen, but he did and said nothing. I can't click away and can't I click on the acrobat behind her screen. I can't literally do anything in Acrobat. I can't even Quit Acrobat, but am left with force leaves the it.

I'm on a Mac of Yosemite. (FYI - in the case where it is a Mac-specific error)

Does anyone else have this problem? No one knows how to fix?

I just saw this answer and it works for me:

To help isolate the problem, can you please give some info:

1. are you using a Setup dual monitor (retina with a non-retina display perhaps?)

2 have you installed Acrobat DC using creative cloud for Mac?

3 have you tried to hit the "Esc" key on your keyboard. In case it does not work, please try it with the button "Enter" first and then "Esc".

After you complete step 3, you should be able to freely use Acrobat. This dialog box should not appear again. If Acrobat is not usable even after executing step 3, we know. We may have to dig a little deeper to the root cause.

Mustapha

Adobe Systems

Tags: Acrobat

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