Google MX Records will not delete.

I have a problem with the domain name and set up emails. I added the domain name after that I made a new delegation of the name of the BC.

I put the e-mail settings to use the service of BC. It returned an error indicating that it could not add specific information for MX records. But he showed the list under MX records.

When I went the e-mail settings, he stated that I used an external for email service provider and change my settings. I'll be back... it's all for the services of BC.

Then I edited the MX and modified so that it uses Google Mail. Who is responsible. Then I turned back on it to use BC for email services. Now, he entered the records MX seen BC AND Google email services services.

so at the instruction of a BC Chat Support rep, I deleted everything (including domain). He said that he took off everything completely. But when I look now, the domain name is gone, but all the MX records are still there, and it will not delete any of them. The same applies to DNS advanced settings for Google.

What can I do to fix this!

Hello

I'm afraid that this seems to be a buggy.

I created a case (#37761) on your behalf to have support to study this new.

They will answer directly through your case.

Kind regards

-Sidney

Tags: Business Catalyst

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