GoToWebinar Cloud Connector time?

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• Delay with Gotowebinar cloud connector records? Where is the problem?

  Hi all

  I ran a number of campaigns of Webinar recently and every time there was a delay with contacts once they land on the connector of cloud on the canvas of the campaign. In my last campaign, there was a delay of two hours. In the end I had to manually register a certain number of contacts they complained.

  Would be - anyone know if there is a failure with gotowebinar or connectors of clouds are sometimes known to do this. Also are there tricks to try to minimize the delay.

  If I can't solve this problem, I sued a different Webinar provider that cannot be a bad thing.

  Thank you

  HEY Kevin,

  (Full disclosure: I work for ReadyTalk we have our own connector).

  There are several ways that a delay may be introduced in the whole process. Without seeing your campaign, I'll just comment all.

  1. The use of the program generator will set up and artificial deadlines. If you are in normal mode, it's 15 minutes a step. I would recommend the canvas of the campaign to eliminate this type of delay.
  2. Have your segment on the campaign will cause a delay also because they need to cross a decision rule of "They did sign up?" before you get on the cloud connector. The answer here is that the form processing stage put them to a waiting time before the connector. (The step of waiting is configured pour.01 mins) It will also take forward invite since they would not be part of the initial segment.
  3. The cloud connector itself can be slow depending on the number of API calls it undergoes. W
  4. You may also have the form post directly on cloud connector, which eliminates a lot of #1 and #2 using the Repost at server stage in the stages of processing of forms. TJ fields has a document circulating here describing how to do so.

  Using our own in-house cloud connector and avoiding the #1 and #2, we see coming in under 3 minutes quite systematically confirmations. Faster if you use the post to the step of the server in the form.

  Hope that helps. Let me know if have any other questions.

• Where is the documentation for cloud connectors?

  I'm really excited about gotowebinar cloud connectors.  It was installed easily with just a few clicks!  Now, I need to know how to use them.  Where can I find documentation for it?

  TIA!

  Notice all the app documentation can be found on Topliners AppCloud

• Between in contact with Stuck in Cloud connectors (update: no more)

  We have expereiced a number of issues today where contacts were stuck in cloud connector program steps, for an unusual amount of time.  Someone has seen something similar?

  By using the form submit CC, there were about 63 stuck (at least 8 hours and at a time of Contact data normalizer, there are thousands, blocked for more than 12 hours.

  Problem seems to be resolved. Members are moving now.  I'll return when they all went through stages of cc.

  Can someone tell me what went wrong, and how the Eloqua production solved?   If anything, I would like to know how to quickly fix in the case where it recurrs.

• Impossible to SetMemberStatus complete singles Cloud Connector

  We are trying to build a simple Cloud for Eloqua connector.  Our connector updates the Contact objects that flow into it with additional information.

  The logic is simple.  In a loop:

  1. ListMembersInStepByStatus through the cloud connector API (aka ExternalActionService.svc) to get the maximum of 1,000 members with status "AwaitingAction."
  2. Retrieve matching items of Contact via the API (aka Service.svc) normal data.
  3. Update Contacts via the normal data API.
  4. SetMemberStatus through the API of connector of Cloud to mark them as "Complete".

  To test our output connector, we tried using the time (in 9 Eloqua) builders program and (E10PartnerPlayground) campaigns to create super-simple workflows that just pump a few contacts in a cloud connector.

  We can successfully do steps 1-3.  However, our SetMemberStatus calls fail to change the status of a member to 'Complete' - everything "AwaitingAction."  We see this in both contexts program Builder and campaign.

  We waited hours for the changes to take effect, but no difference.

  Thanks in advance for any help.

  Python examples to help illustrate this issue:

  from foam import WSSE, customer

  def mkclient (wsdl, org, user, password):

  CLI = customer. Customer (WSDL)

  Security = WSSE. Security()

  Token = WSSE. UsernameToken ('% s\\ %s "% (org, user) password")

  Security.Tokens.Append (Token)

  CLI.set_options (wsse = Security)

  return of cli

  def main():

  # connect to eloqua API

  org, user, pw = open('/home/yang/.eloqua.auth').read().split)

  svc = mkclient ("https://secure.eloqua.com/API/1.2/Service.svc?wsdl', org, user, pw")

  ccs = mkclient ("https://secure.eloqua.com/api/1.2/ExternalActionService.svc?wsdl', org, user, pw")

  While True:

  # 1. the extraction of the queue of the cloud connector

  MS = ccs.service.ListMembersInStepByStatus (5013, 'AwaitingAction', 0, 50). Members

  Print "got members:'"

  print ms

  # 2. extract the matching contact entities; are not suitable to reproduce the problem

  # type_contact = svc.client.factory.create ('EntityType')

  # contact_type.ID = 0

  # type_contact. Name = "Contact".

  # type_contact. Type = 'Base '.

  # cs = svc.service.Retrieve (...)

  # 3. update of contacts in eloqua

  # ...

  # 4. Mark members as complete

  RES = ccs.service.SetMemberStatus (ms, 'Complete')

  Print "authorized members:'"

  print resources

  # in all our tests, this loop really only runs once

  breaking

  If __name__ == "__main__":

  main()

  The problem was that demand for SetMemberStatus was not correctly under construction.  We should have wrapped up the list of members in an ArrayOfMember element:

  NS = ccs.factory.create ('ArrayOfMember')

  NS. Member.extend (MS)

  RES = ccs.service.SetMemberStatus (ns, 'Complete')

  Foam too bad is not automatically catch this malformation.

• Send a reminder 15 minutes SMS via dialogue (or any provider) Cloud Connector in the program generator?

  Someone has understood how to send a text message reminder minutes before an event? Make a SMS on the day of the event, it's easy, but up to the minute? What did you do to achieve this?

  Basically, the connector of cloud for this provider can not being planned, which is fine, I guess, me personally, I want to as the connectors of clouds dynamic and able to have many programs, not specific to a program.

  I found a work around for this (sort of). You can set default step action time restrictions allow this step to work for some time. With this, just hope he wasn't lag when the cloud connector spoke to the third-party. I would recommend the notification SMS to allow more space buffer window and the same for the duration of validity of restrictions on the action of default step setting value.

• Get an Association of Eloqua data profiles in a cloud connector

  Hi Topliner!

  First question and first post so apologies if the wording is a little weak. Anyway,.

  I am developing a new connector of Cloud and Cloud component for Eloqua for my business.

  I want to data of my company in the Eloqua system database. the issue is that im not sure how I would map the data of a Contact. The proof of identity, I can draw from my database is the eloqua of the visitor cookie, but how would approach I mapping to the Eloqua contact in a cloud connector?

  Thanks for the time!

  You have the e-mail address of the contact in your system?  It is the way I see used most often.

  Another way would be to have your cloud component ask the contact ID of the frame.  When your component is rendered, you can use the substitution of parameters, as described here http://topliners.eloqua.com/community/do_it/blog/2012/02/28/building-cloud-components-the-endpoints--renderinstance.  The framework will pass the ID of the Contact (if known) to the person accessing the page.  You'll then have something to put a link on your update of the data.

  Make sense?

• Questions of the ON24 cloud connector

  You have some questions, little that can actually be applicable and able to answer by people using connectors of cloud by other Webinar providers too...

  (1) by using the register cloud connector, I notice more often, he can send that ON24 data once a day. Anyone know what time of the day it does this?

  (2) associated with #1, what happens to people who register at the last minute? They are not if is going to be in the system at the time where the stats Webinar, won't be able to connect.  I remember when I saw a demo of ReadyTalk cloud connectors, they talked about this question and said they send a different email to these people, with a direct link to the webinar, without having them to connect.  Other people do it too, or is it better to maually run the connector cloud just before the start of the event, to push these people of last minute?

  (3) I'm not the admin of On24, so this question may be basic and I hope easy to answer - the landing page on On24 standard where the connection of people and you register has the form of ON24. Obviously, I don't want to replace this form with form Eloqua? Or so people otherways to go about this?

  Thank you

  Eytan

  Cloudfeeder really does not fit in your use case. It is used when someone wants to transfer those who are not registered channel Eloqua in the system.

  It seems that On24 CloudConnector registry has a single drop further down to the amount of time that should not be in step. We feel that deleted. For now, just leave it at once a day. He will speak in the regular time.

• How to use String Manipulation Cloud Connector to shoot the first five characters of the field? (Expression syntax experience)

  The question

  I need to segment data on a large number of Postal Codes, usually about 400 to 600 at the same time. It is that our postcode field includes the last four digits in some cases, for example 92101-1957. When you use the Contact filter 'Value In A' I'm not able to do this 92101 *, 92102 * and of course I can't account for any combination of four numbers that might appear.

  The Solution - in theory

  The solution I came up with that is to create a new field of Contact in Eloqua 'Segmentation Zip Code' copy of the 5 digits of the postal Code field and execute segmentation using this new field.

  The Solution - Cloud Connector

  String Manipulation cloud connector must be able to perform this action - copy on the first 5 digits of the zip in the zip segment field field.

  When I'm stuck - via cloud connector

  I can't figure out how to write the syntax for expressions to search and replace. I have read the instructions of syntax and am still unable to establish exactly what I enter in the "regex to find: ' and the ' Regular Expressions to replace:

  Does anyone have expierence with an Expression syntax that might help train these expressions?

  Any ideas on other ways to address the problem would be too great.

  Thank you

  Louis

  Hi Louis,.

  Okay, I think I might know how to do it now but don't have access to Eloqua for the moment, so I'm kind of make this Store, but try below.

  Use the regex below in the "Regex for find" and let the "Regex to replace white": "."

  -(.*)$

  This will be after the hyphen and the replacement string will be empty, so I hope you should be left with just the first five digits that you can map to a new field.

  Let me know how you get on, I might be able to test myself so tomorrow so I'll see if I can make it work.

  Chris

• PHP 5.3 cloud connector

  I am currently building a sign in application of Cloud based (prototype for now) for Eloqua in PHP 5.3.

  I was able to set a configuration page and see that the StepID, etc. have been properly transferred.

  And then as the next step, I wanted to get the list of Contacts of the current step in the program generator by using Web Services. That is to say. "ListMembersInStepByStatus" of https://secure.eloqua.com/api/1.2/ExternalActionService.svc?wsdl

  Try actually based on the blog post at: http://www.codeevolution.com.au/code/2011/03/build-an-eloqua-cloud-connector-in-php/

  Now, I am able to access the many other web services with PHP - using PHP 5.4 built-in SOAP extension or library NuSOAP.

  Unfortunately, I am never able to connect to any of the Services of the Eloqua Web from PHP. Could you help me with this?

  I also tried the SDK-PHP-Eloqua http://code.google.com/p/eloqua-php-sdk !

  When I tried on the example of: http://www.codeevolution.com.au/code/2011/03/build-an-eloqua-cloud-connector-in-php/ , I'm getting errors as shown in the attached HTML page.

  Unfortunately I can't spend any more without the ability to communicate with Web Services.

  If this can be of any assistance my investigation, I think it's one of these IIS - HTTP errors, because most of the time I'm interested in something like:

  HTTP/1.1 400 Bad Request

  Cache-Control: private

  Content-Type: text/html

  Server: Microsoft-IIS/7.5

  P3P: CP = "" IDC DSP COR DEVa TAIa OUR PHY ONL UNI COM NAV CNT STA BUS ","

  Date: Thu, July 28, 2011 14:52:53 GMT

  Connection: close

  Bad request

  Thank you

  Hello

  My name is Warren and I wrote the blog on PHP cloud connectors. One thing on which I'm not pointing was that I had to adjust the nusoap.php in NuSoap library as the encoding has been used always caused DEMAND INCORRECTE.

  To test your calls on the best program to use is soapUI. It will allow you to test XML calls to make sure that you have correctly configured your PHP. In the example below, I've added your xml in soap UI, adjusted to the encoding of what I have in my file of nusoap and it worked (see below).

  

  I have included my entire library of NuSoap here.

  http://www.codeevolution.com.au/sample/lib.zip

  Although I have only updated the nusoap.php file. I have also updated by blog to take account of what we discussed here.

  Good luck.

  Warren

• Is someone using the data cloud connector Melissa with Eloqua

  We are in the middle of our integration and try to make calls from Melissa Data of our Eloqua forms.  Anyone out there who did or can provide an overview?

  I understand that if someone used this service in real time - if a person completes a form and between a postal code invalid - in real-time we ping Melissa Data to know it is a zip code not valid, and the person filling out the form receives a message that is not valid the data.  Our territory lead routing depends on ensuring that we correct geographic information if we want the data validated in real time.  Thank you!

  Post edited by: Maia Tihista

  Maia,

  I could be wrong, but I'm not aware of a Melissa data cloud connector which was built immediately.  From what I know, I think that David York (on this thread) may be closest on that.  There are other people interested too, can't wait to see it built.

  Steve

• The Action status external cloud connector

  By writing my cloud connector, I came across a few inconsitencies dealing with the status of a Contact in a stage of program generator.

  1. when a contact is added to a stage and I click 'View the Contacts' in the program generator, the contact's status said "pending Action".  When I use my connector cloud to call ListMembersInStepByStatus, however, there is no contact of the AwaitingAction ExternalActionStatus.

  2. after 15 minutes, the program is evaluated for the first time and the status of the contact in the said program generator now "Action underway or planned".  Now when I call ListMembersInStep, he finds the contact in the AwaitingActionStatus.

  3. I use my connector cloud to call SetMemberStatus to set the status of the external action in full contact.  The status of the contact in the program generator still says "Current or planned Action" until the program is evaluated again contact moves this step.

  What is the desired behavior?  I think I should be able to get the contact in the State of AwaitingAction as soon as it is added to the stage and under 'View the Contacts' status would take into account the ExternalActionStatus.

  See also here:

  http://topliners.Eloqua.com/community/do_it/blog/2011/11/19/building-cloud-connectors-timing

• When I open Skydrive on my RT Surface, it downloads everything to the cloud every time?

  When I open Skydrive on my RT Surface, it downloads everything to the cloud every time?

  Who should use a lot of my download allowance if I had several hundred files stored in the cloud.

  I noticed that Skydrive shows no indication that if the wireless router is disconnected, he said I just need a connection, but it shows what I have in the cloud when there is an internet connection, so it shows when it is connected is obviously not data from a local file, it must be downloaded. It could be expensive if I exceed my download allowance.

  No, it's show what is stored in the repository online and the items are downloaded only as they are open then written amendment. This differs from the desktop version where the online store is a mirror of what is local, but even in this case the application writes only changes not the whole store.

  If you look at your user profile on the RT under the username he has no record of Skydrive. With the application installed on a desktop PC there is a Skydrive folder in your user profile

• Why my Cloud connectors expire with Eloqua password?

  I recently added some calculator cloud connectors to my innate program date. Then my Eloqua password expired recently. Apparently, this caused all my Cloud Connector passwords also expire.

  1. Why did I not receive an email notice that all these connectors cloud has expired and therefore caused my stall programs?
  2. How can I prevent my cloud connectors to exhale with my password? It is such an inconvenience to have to go back in every single program and re - enter new password Eloqua.

  Hi Krista, Eloqua our peeps can correct me if this is not correct, but I think that the solution for this is to set up a new user in Eloqua with access to the API. The value that the user so that they do not have to change the password, then press the shoulder of your support rep first to make sure this password does not expire. At least that's what (I believe) we come to one of our cloud connectors that we have put in place the week last with the help of our representative.

• How was easy to use Cloud connector?

  I'm still a novice intermediate - I will try to use the cloud connector - if you have some experience and suggest you do anything for this either an easy process - I would appreciate it a lot? on

  One of the best things to do is to check here in Topliners. There is a lot of documentation on how to install and use different cloud connectors.