Hard drive failure - Windows 8 download afterwards?

I bought Windows 8 on 27/10/12.   I downloaded from the web.  I was sent an order number and the product key.  I printed for my files.   I have upgraded from Windows 7 to Windows 8.   Everything worked fine until my hard drive crashed last week.    I had already prepared the restore for Windows 7 disc and could not prepare another set.    After the crash, I bought a new hard dirve and restored the laptop to Windows 7.     I can't find a site where I can refer to my product key and order number to download Windows 8.   Have I lost my purchase because my hard drive crashed?  Any help would be apprecated.

Clarence Wilson

Hello

Thanks for posting in the Microsoft Community forum.

I suggest you to contact Microsoft Customer care using section:

Global Customer Service phone numbers: http://support.microsoft.com/gp/customer-service-phone-numbers?seamId=100100626&modalityType=2

http://support.Microsoft.com/kb/295539

Hope this information is useful.

Tags: Windows

Similar Questions

  • HARD drive failure, I would like to know how to get Windows 7 return on it.

    Hello everyone, I had a HARD drive problem lately, but before moving on to describe my problem, here are the specifications of my laptop:

    HP Pavilion dv6 - 3264-ca

    AMD Dual-Core 2.2 Ghz processor

    6 GB OF RAM

    128 MB ATI graphics card

    750 GB Toshiba HDD

    Windows 7 64 bit

    The question:

    Recently, I had a HARD drive failure very unhappy. The recovery partition is not even load. I tried to boot my laptop with Linux with the HARD drive always attached, and it would not read. I pulled the HARD drive and placed in a box drive HARD and he would not yet be supported on Windows XP or Vista or 7. However, it would read in Windows Device Manager as well as in the BIOS.

    I need to extract some data priority there so I managed to recover all my data safe with a data recovery service, but now the drive is rendered useless. I was told a low-level format might be able to help him to be usable again, and if that were to happen, would then disappear the recovery partition in the process.

    In addition, I would like to install Windows 7 64 bit on the disk, but the box your laptop came with an installation CD, which is quite frustrating. Is he that sort of HP can let me download Windows 7 through any warranty service?

    I have a one year warranty on my laptop.

    In closing, I would like to know if I can get back Windows 7 on my HARD drive for free, or if I have to go to buy new Windows 7.

    All the tips of your kind people?

    Hello

    Here are two options.

    1. if you have (or can borrow) an installation disc Windows 7 at retail which is exactly the same version as your OEM installation - IE if your laptop comes with Windows 7 Home Premium 64 bit it is the version of exact details you need.

    If you do not access to the retail drives, you can create an installation disk yourself - just download good picture disc from the link below and use an app like ImgBurn to burn the ISO correctly on a blank DVD.

    http://www.mydigitallife.info/Download-Windows-7-ISO-official-32-bit-and-64-bit-direct-download-link...

    Use the disk to perform the installation, enter the activation key is located on the underside of your laptop when asked and once installation is complete, use the 'method of phone", described in detail in the link below to activate the operating system - this method supported by Microsoft and is popular with people who want just a new installation of Windows 7 without additional software load normally delivered with OEM Windows installations.

    http://www.kodyaz.com/articles/how-to-activate-Windows-7-by-phone.aspx

    Additional drivers, you may need can be found here.

    ----------------------------------------------------------------------------------------------------------------------------

    2 you can order a set of replacement recovery disks using the link below - these costs about $30 if you live in the United States.

    http://support.HP.com/us-en/document/c00810334

    If you have a problem with this link, order them directly from HP.

    If you live in the United States, contact HP here.

    If you are in another part of the world, begin here.

    Kind regards

    DP - K

    

  • Installation of Java has wiped out everything on the computer receiver error message: "windows-delayed write filed" hard drive failure ' x 5

    I installed java and it wiped out my computer, no program, no picures, no parameters on the left? He even wiped my restore points.

    I tried to restore to the point of installation of java, but alas nothing has happened, now I get all these boxes warning "windows-delayed write filed" hard drive failure ' x 5 and also warning mean my HDD is in peril of the personal data.  This single icon left on my desk is the internet explore and internet runs very slowly, I am reluctant to sign something incase, there a virus or something.

    Please help me!

    Hi Carolinelightfoot,

    This error message occurs when the system could not read and write data to the registry file. The error indicates a problem with the registry.

    Method 1:

    You can run a Checkdisk to see if there are drive errors that can cause this problem.

    Check your hard drive for errors

    Note: When you run the disk check, there is a chance of losing the data that you can take a backup of important data before you run checkdisk.

    Method 2:

    You can also try to boot from a full version of Windows Vista installation disc and try to perform a restore of the system to WinRE (Windows Recovery Environment)

    What are the system recovery options in Windows Vista?

    Hope this information is useful.

  • After failure of hard drive, I need to download Adobe Acrobat and Photoshop Element. How to do without the link send Adobe when I bought these programs? Thank you very much.

    After failure of hard drive, I need to download Adobe Acrobat and Photoshop Element.

    How to do without the link send Adobe when I bought these programs?

    Thank you very much.

    Hello

    You need to return the document to download Acrobat.

    If you could tell us the exact version you need, we could provide you the download link directly for this particular version.

    If it s DC Acrobat, you might check out the following link.

    Download Acrobat DC (DC) | Company or VIP

    If it's any prior version, please see the following.

    Download Adobe Acrobat products. Standard, Pro | DC, XI, X

    To download Photoshop element, thanks for posting your query on the next page and the expert will get back to you.

    Photoshop Elements

    Concerning

    Sukrit diallo

  • I recently bought a PDF suit and I had a catasrophic from my hard drive failure. How can I download one for my new computer?

    I recently bought a PDF suit and I had a catasrophic from my hard drive failure. How can I download one for my new computer?

    Hi Phil,

    Download the last DC of Adobe Acrobat Reader Adobe Acrobat Reader DC install for all versions, Sign In to use the services of the Adobe PDF using your Adobe ID pack.

    You can also use these services online at https://cloud.acrobat.com/

    Kind regards

    Nicos

  • The pc on which I ran Acrobat pro IX recently had a hard drive failure.  I had only one version to download; no disc.  How can I replace my software?

    The PC on which I ran Acrobat pro IX recently had a hard drive failure.  I had only one version to download; no disc.  How can I replace my software?

    Download Acrobat products | 9, 8

    Install and enter your serial number to authorize.

  • Hard drive failure is imminent!

    so I had a play and when I started the game, I was told that my computer will restart, then it started me off in the bios with the message "hard drive failure is imminent. IM wondering if I get another HARD drive I will need to get another copy of windows 10 buy or is there a way I can keep the windows 10 during a maneuver on my HARD drive?

    You can simply install the new disk, then start on a key USB W10 and install the operating system without a key, then when you get on the desktop, it should activate.

    Or clone the old disk to a usning new Macrium reflect free, then install the new disk, but if the reader fails it cannot establish so well.

    You can make the USB stick using this tool from Microsoft, you will need a 8 GB or more great drive flash usb, or you can make an ISO file and then burn it to DVD.

    https://www.Microsoft.com/en-us/software-download/Windows10

  • Hard drive failure? Is it hopeless?

    I need help with my computer. It is a HP Pavilion p6510y desktop PC, running on Windows 7. I fear failure real hard drive, but I hope that I contracted a nasty virus and can somehow get rid of it and find my computer. It has been down for more than a year. Here is a picture of a blue screen, I get:

    So a little history on the situation: I bought this for College, I thought back to the fall of ' 09, but the release date on the specifications said 10 may therefore in any event, the model is around 4 years. I was not and am still not a computer person. I now learn exponentially, but as a younger kid, I've been remiss. I've ever used antispyware, malware, or antivirus prevention, preventing the security provided with the computer, I doubt that I've never used any protection.

    I also lost my manuals, disks, etc. Once again, carefree.

    Around a year ago, my computer started to act weird. I turned it on one day to see all my pictures have disappeared! Turns out that they were only hidden, so that made me think that it was a virus or malicious software affecting the computer. Shortly after, I started to have messages from the computer saying that I had a hard drive failure. I bought an external hard drive, made a comeback to the top, then performed a system recovery. After that, my computer fails to start. I don't remember what I did (it's been a year or more now), but I managed to get it to start, go to identify and exploit, load and after a time interval (no specific time. Sometimes it lasts ten minutes, sometimes he can walk for an hour) the Tower gets very strong (maybe fan? I hope not the hard drive, but I don't even know if they make sounds?) and the blue screen on the photo above appears with the sound.

    Possible other factors: I have a son who loves quite turn the computer off mid-treatment. Until my computer started failing, he managed to do this several times. He also likes the machine moving, then maybe that the hard drive is damaged if it was shaken during writing(terminology?).

    What computer knowledge can I? Very few things. I've been looking to start. I learned that a hard disk is a metal disc on which data are recorded by a small arm. It makes me nervous that the machine has been handled carelessly and the disc (or discs?) are damaged.

    I'm a continuous search, my next step is to download the manuals from hp for the computer to browse it for error codes and see if I can determine the issue, which is just something that I read is possible online.

    If I can fix this thing myself, I want to. I am determined. I'm eager to learn. I am not aware of the systems and parts currently, but with basic descriptions that I can learn. I have not understand the complex jargon, so in the answers please use simplified terms and specific actions or provide detailed explanations so that I can grasp concepts more complex and intermediate.

    Hi Tessla, welcome to the forum.

    The results of your tests indicate that the hard disk has failed and that it would need to be replaced.  Backup your data before it goes completely.  Did you create recovery discs when you got the computer, otherwise you can order them from services the customer of HP:

    http://support.HP.com/us-en/document/bph07143

    If you feel adverturous and would like to change the player you see this site for help:

    http://support.HP.com/us-en/document/c01684358

    The specifications of your computer indicates he had 750 GB SATA 7200 RPM, the new hard drive should be no less than that.

  • HP Pavilion g7-2054sa Notebook: imminent hard drive failure - code GLQ3J0-65V838-MFPX0J-60C403

    I have the black screen at startup saying hard disk failure is imminent. Controls of the f2 said

    Drive hard SMART test failed

    ID GLQ3J0-65V838-MFPX0J-60C403 failure

    Product ID B1P45EA #AEU

    What it means? I also get messages on Windows 7 hard disk failure is imminent. What is in fact a hard drive failure?

    The problems started after system restore to a point previous (5 days ago) after downloading some updates of the site Web HP that have been identified as relevant, but caused freezes, which is why the restoration to the previous point. Still trying to get an idea of the problem areas. Most things work very well, but Windows Media Player does not properly is the most obvious fault so far. More I bought a new external hard drive to perform the emergency backup, but it is not recognized when I plug. It is however grateful already used very happy memory sticks.

    I'm likely to have a real failure, or is a false reading because things did not settle down properly after the system restore?

    I am not technically very advanced - perhaps at the limit of my understanding so simple popular suggestions/instructions.

    Thanks for all those who have followed this demand. Problem solved - I took it to a local repair shop in the end. While I could probably physically replace the drive myself quite easily, I wanted the confidence of an expert to provide the correct replacement and manages the much larger task to transfer everything at the latest so that I can resume normal with all that where it should be.

  • Replace the HARD drive - reload Windows?

    I had a HARD drive failure on my ThinkPad E530.  I have a USB key with the backup that I created when I got the laptop, but I have no idea how to get this re-installed on the laptop.

    In an ideal world, I would replace the small msata SSD upper unit (128 GB) and run windows from that and just put in a new standard 500 GB drive to store data.

    But the backup created does not start or do something - it is large (40GB) and on a 1 to USB drive.

    For any help or suggestion would be greatly appreciated.

    Kevin

    OK - everything is supported at this point - thought I'd post a summary for anyone else dealt with a similar issue.

    I could download an ISO of windows 7 Professional from a link in an article I found on pcworld.com.  I highly recommend using a download manager - large file and it took forever and not was not the first couple of times that I've tried.

    http://www.PCWorld.com/article/248995/how_to_install_windows_7_without_the_disc.html

    You will need the product key for your original purchase - it is only with the same version of windows, make sure that download you the ISO of what you had before - no upgrade

    I then used the rufus program put it. ISO on a bootable USB file - I found another article detailing how to do this, its quite simple - online but you do need at least a 4 GB usb drive

    http://bootableusb.NET/install-Windows-Ubuntu-USB-drive-using-Rufus/

    I installed a Plextor M5M 128 GB SSD on the msata port - insert USB drive w / windows - booted the laptop - access BIOS by pressing FN + F12 when the startup Lenovo screen appears.  Reset your shoe so that the new SSD is higher on the list then everything but the DVD player.  Save and Exit-

    Restart again if he does on its own - use FN + F12 again in the first menu select your boot device - and select the USB key.

    Windows must now walk you through a new installation - you'll need to key product windows here - I had to call Microsoft to get mine activated because it does not automatically, but the process has been automated and went smooth.

    Windows need a bunch of drivers that have not been found for networking / wifi / and a dozen other devices.  I was able to copy the two files to a colleague with the same laptop - it was SWTOOLS and System32 - all the drivers I needed.

    Once I had windows work - I installed all the updates of Windows I could - then turned off and installed a new 500 GB WD blue.  After that start again I had to right-click on computer - select Manage - select disk management - and install and format the drive - WD technical support walked me through it.

    Once the two drives were visible I created folders on the new E: drive for all user Documents as records / music / Photos / videos / downloads - and reassigned those files to that drive to keep as much free space on the SSD drive - found an article for that as well.

    http://www.techsupportalert.com/content/how-move-Windows-7-personal-folders-my-documents-another-DRI...

    Everything works fine - startup time is have really quickly - just install all my programs and get my email dropbox works.

    There was a review that I found on the Plextor drive that suggests some parameters to make the SSD drive last longer.  Disable defragmentation / ensuring the system to activate the AHCI.

    http://www.Guru3D.com/articles_pages/plextor_m5m_ssd_benchmark_review_test, 1.html

    I have installed a specific Lenovo software at this time - I can look for the power management widget, but things are much simpler without all their tools differnent - let's see what I may need in the future

    Hope this helps someone else.

    Kevin

  • reinstalling after hard drive failure

    I recently had a hard drive failure, my installation of acrobat 9 pro extended was on the e: / drive

    I replaced the e: / drive and tried to reinstall acrobat

    I uninstalled the software acrobat via the programs applet in the control panel

    When I tried to reinstall acrobat, I got an error message saying that the software was already installed

    the Setup program won't let me move forward beyond this point

    Windows 7 pro 64-bit

    Acrobat 9 pro extended

    Acrobat 9 pro extended 64 bit addon

    Hello russleeman,

    Please try to run the cleanup tool "Download Adobe Reader and Acrobat tool - Adobe Labs" to remove all traces of Acrobat on your computer.

    Then install Acrobat 9 again and see if that helps.

    Kind regards

    Ana Maria

  • How can I recover 12 PE after hard drive failure?

    February 25, 2014, I bought Adobe Premiere elements 12. The "my-products-services" page that it lists as well as all the other Adobe products that I bought for my Windows 7 64-bit desktop PC.

    I managed to reinstall CS6 Design and Web Premium after a catastrophic hard drive failure last month; However, am currently blocked in even trying to locate where on the Adobe Web site it might be permissible for me to re - install. For unknown reasons, my license is ss12, but my order is not listed under account - orders.html #myorderhistory. CS6 is shown on this page and was how I could restore CS6.

    Does anyone know what I should do next?

    Warmly yours.

    Kelly

    Find the link to download the current trial of v12 and then activate with your serial number

  • hard drive failure

    I recently tried to upgrade to el capitan in yosemite. He failed during the installation process, and now, whenever I boot my mac need me in disk utility. I can't erase, restore, Mount/unmount my osx partition. I took it to the store, they checked, and it was the hard drive failure. IM wondering how I can run windows on it. I can boot into window normally and everthing worked.

    MacBook pro early 2011

    Windows is located on its own partition, and if your Mac partition is damaged in any way it is not part of the windows installation.

    If an authorized service apple tells you to replace the drive, you will need to back up your windows partition with something else than Time Machine, if it's not an a separate physical disk.

  • Satellite A210 - 1 4 - possible signs of a hard drive failure

    Hello

    I use a Toshiba Satellite A210 - 1 4 and think that the hard drive may be showing signs of failure.

    _The symptoms are: _

    * While the Windows 7 boot frequently stops at 'Starting Windows' screen (before the Windows logo appeared) and all HARD drive activity stops meaning a hard reset is necessary to bring him back.

    * When I unplug the power cord on Windows 7, the computer freezes usually with nothing happens and stop any HARD drive activity, once again a hard reset is required to bring back to life.

    What are these early signs of HARD drive failure or is there something else wrong?

    Hey Buddy,

    For me it doesn t look like the HARD drive malfunction if Windows 7 stops when starting or freezes when you unplug the AC adapter

    Have you already tried to reinstall the operating system? It could be the software problem.

    If you still want to check your drive HARD uses a disk HARD Drive Fitness Test as a diagnostic tool. It s freeware so you can find it if you search on Google.

  • HP Pavilion s5715: replace the internal hard drive and windows 7 & OEM

    Hello world.

    I use a PC HP Pavilion Desktop s5715 with windows 7 Home premium x 64. The internal hard drive is a Seagate (ST1000528AS SATA/300 7200 RPM). I recently received messages when windows starts by saying that "the hard drive failure, is imminent. Check the disk with CrystalDiskInfo told me he had a problem with the reallocated sectors count & number of events of reallocation (with the values 1, 1, 36).

    So now, I want to replace this with a Western Digital Black 1 TB internal drive, and I want to have Windows 7 onto the new drive. I had 3 HP recovery disks (burned on DVDs). I also had a D drive that says "HP_Recovery.

    1. can I replace the Seagate SATA/300 with a WD SATA/600?

    2. my HP Pavilion s5715 does support the new internal hard drive?

    3. how to install windows 7 on a new hard drive? Can I use the HP recovery discs? Some forum posts on the internet say something OEM Windows 7; I have no idea what it is and if I got it. Or should I use a program like Acronis to clone my hard drive to the new? What should do? Thank you

    When you request support, please provide the number full name or product model of the HP computer in question. HP/Compaq made thousands of computer models. Without this information, it can be difficult, even impossible to help you solve your problem.

    The information requested above are on the side, back or bottom of the computer. Please, do not include the serial number. Please enter the product/model information in the HP Online Support page for consumers , and/or post it here for our review.

    1. can I replace the Seagate SATA/300 with a WD SATA/600? YES

    2. my HP Pavilion s5715 does support the new internal hard drive? YES

    3. how to install windows 7 on a new hard drive? Can I use the HP recovery discs? YES, you will need to use your HP recovery disks to return the computer to a factory State.

    If you have any other questions, feel free to ask.

    Please click the White Star of KUDOS to show your appreciation

Maybe you are looking for