have 24 digits serial key. need 6-digit serial number

I have a CS3 education Volume License. I just updated my computer to teaching which had to be migrated manually, so I reinstalled CS3. No problem; I thought it's serial number. But the start page ask you a 6-digit code; mine is 24-digits long. The help of Adobe Chat told me that my number is correct, but that they shelter more CS3. I always teach this old version... any suggestions on how to translate my existing code to the new code they need?

I bought everything when I was a new teacher 10 + years... through connection Gov. I do not think that I registered it.  But someone at Adobe should be able to tell me my number, right?

But the start page ask you a 6-digit code; mine is 24-digits long.

It certainly for reference request, in words, a 6-digit code? Or are you presented with 6 squares on the screen where you enter the 4-digit in each box?

Tags: Adobe

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