Help! Desktop download problem
When I try to download Home and student Office (bought online), I get the message:
"We cannot continue because we were not able to download a required file. Ensure
you are connected to the internet or connect to a different network. "Help!
Hello
Thanks for posting your query in the Microsoft Community Forums.
I understand from the description of the issue that you are unable to download home page and student Office using product. I will certainly help you in this regard.
I appreciate if you could help me with more information.
1. what version of Windows you are using on the computer?
2. what web browser do you use?
3 IS this problem specific to a Microsoft Office product? You are able to download other files successfully?
4. you are using a wired network connection / wireless?
Response with more information to help you. We will be happy to help you. We at Microsoft try to provide our customers the best experience.
Tags: Windows
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Hello
Sorry for the delay in responding.
Assistance in connection with Remote Desktop problems are handled by technicians of the TechNet Forums.
If you are also facing problems with remote desktop on the computer Windows 7, then please post your question in the Windows 7 IT Pro TechNet Forums: http://social.technet.microsoft.com/Forums/windows/en-US/home?category=w7itpro
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