Help on my webcam does not.

When I want to use my webcam on msn, it says it is currently unavalable due to be used in another program but I've never used before all. I can veiw other peoples webcams, but they can't see mine. any help will be much appreciated :)

Thank you

Hello

·         Who is the manufacturer of the webcam?

·         You have installed the drivers for the webcam?

·         You try to use the webcam MSN Messenger or MSN Messenger video conference functionality?

·         What is the type of connection to a video device? For example, the video device using a USB or FireWire connection?

·         If the webcam is a USB device, how many other USB devices is connected to the computer?

Step 1: Make sure that the lens of the webcam is not covered. Make sure the room is well lit.

Step 2: Reinstall the webcam. For more information on how to re - install the webcam, contact the manufacturer of the webcam.

Step 3: If you use a webcam that uses a USB connection, and you have several USB devices on your computer, disconnect all USB devices that are not required for a webcam session.

Look for the webcam settings in MSN messenger.

http://help.UK.MSN.com/LiveMessenger/Userguide/article.aspx?CP-DocumentID=4105253

For more information, you can also post your queries Windows Live solution Center: http://windowslivehelp.com/

Diana

Microsoft Answers Support Engineer

Visit our Microsoft answers feedback Forum and let us know what you think.

If this post can help solve your problem, please click the 'Mark as answer' or 'Useful' at the top of this message. Marking a post as answer, or relatively useful, you help others find the answer more quickly.

Tags: Windows

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