Help required with HARD drive recovery tool and reinstall windows 8.1 recovery discs on aspire or v15

Hi guys. I am new to this and in total confusion. I bought a aspire v15 nitro preloaded with win 8.1. I've updated to win 10 but decided to decline to 8.1. Process has failed and I got the blue screen error msg and a useless piece of plastic. I had to buy a set of recovery disks (reluctanlty at a cost of £51 - yes I know stupid me). I tried to reinstall from the disc, but I suck. I have acer cntacted and they have now tell me that I have to first download and install and disk formatting tool. I am confused now totally frustrated and quietly seething. I need help, I'm outta my depth here. Can anyone provide assistance as to what HD formatting of tool to download - what should I do with it to finally lift the laptop and run again? Your help is greatly appreciated!

If you recovery media standard windows options, you can try to select "repair my computer" - Troubleshooting - Advanced Search - command prompt
Once in the command prompt type
DiskPart
then, type diskpart
list disk
take note of the correct disc ID to clear
type
Select disk x
(where x is the ID of your disk to erase)
type
clean
Type exit

If you do not have this option:

http://www.partitionwizard.com/Partition-Wizard-bootable-CD.html
Download the .iso file
then use a software to burn CD/DVD or USB flash drive and burn the .iso file
Once completed, put the CD/DVD/USB on your PC, boot from CD/USB (maybe you need to start under the legacy if you have the UEFI BIOS)
Press F12 on startup and choose the CD or USB
at the level of the Office
Select your HARD drive
Right-click on the icon for your HARD drive and choose completely erase your HARD drive (it will erase any GPT or MBR at the disk), choose the first option after selecting the clear function.
Exit the wizard partition, boot from the BIOS, UEFI return of the Legacy (if you have the UEFI BIOS) and boot from media erecovery.

Tags: Acer Desktops

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