Hi all! I really need your help

my hp mini 311-1037NR starts, I tried to test the hard drive, but it won't work, on the contrary, he says that "hard disk does not exist' what is the best thing I can do? Please help me.

What is the operating system installed?

Try a hard reset as follows:

(1) remove the battery and unplug the DC power adapter.
(2) press and hold the power button for more than 15 seconds.
(3) plug the DC power adapter (leave the battery for now)
4) press the power button

Please post here your positives or negatives in your thread.

Tags: Notebooks

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