How a Contact to select their preferences? (HTML or text only)

Hi all

I can't work on how I can let a user select text emails only (IE rather than HTML emails). I tried including it as a field on one of my forms, but I can't find the processing steps that will update the indicator on the contact record. Is this the right approach, or is there another way to allow the contact to make their own choices?

Appreciate any help!

See you soon!

Hey Andi,

Welcome to Topliners and thanks for the post!

There isn't really a way to do this automatically - at that time it must be done manually on a contact basis - by contact.  It is a popular idea in our exchange of ideas that you can vote on as well; Simply log in to your Eloqua database and click on the button of the exchange of ideas on your Eloqua page today.  Once you are in the exchange of ideas, access https://ssl.salesforce.com/ideas/viewIdea.apexp?id=08700000000Caxu (note that you must connect via Eloqua first, as this is a secure area).

You can also examine the original idea, which was published in our former portal, located here https://support.eloqua.com/Idea.jsp?id=8a7e8d4c2138c37a012146549bce22df.  It's read-only now, so you will not be able to vote or add comments, but information from the original message can be useful for you.

I hope this helps!  Enjoy!

Tags: Marketers

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