How can I fix error E_AUTH_BAD_DEVICE_KEY license key

I use 2 ADE on Windows 7. I downloaded and used a book on my corner a few months ago. Just bought a few pounds more and can not download them because when ASMC is open, I get "could not download - error getting license.» License server communication problem. E_AUTH_BAD_DEVICE_KEY_OR_PKCS12. »

Computer allow is greyed out in the Help menu as well. I had downloaded the book now also says "license key is damaged.

I have internet access and we have tried several times. I have no firewall software blocking anything. Any ideas what I should do if I can actually use what I brought!

Thanks in advance,

Nigel

Two suggestions: either/both/neither can work.   Good luck.

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ADE 2.0 is very good to get the corrupt records.

Try to delete all the records; CTRL-SHIFT-D to ADE (cmd-shift-D on Mac).  Meet the guests.

Restart ADE

Try saving with the original ID again.

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There are a lot of bugs in ADE2.0.  Try to replace ADE2.0 with the older but more reliable v1.7.2.

Version 1.7.2, is a little hard to find, available on the website of Adobe for Windows and for Mac.

http://helpx.Adobe.com/Digital-Editions/KB/cant-install-digital-editions.html

The forum software is sometimes corrupt the link above.  It should not be a white in "editio ns.  What follows is a redirect to the same page: http://tinyurl.com/diged172

Tags: Adobe

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