How can I get a new vista drive came with my laptop?

Hello I have a problem. My computer has been infected by spyware 2 weeks ago and I decided to reformat my computer from windows Vista to Windows 7 now, I realized that I need to get windows 7 on my computer and want vista back but the disk I had received with this laptop is broken. I have a product key for Vista and I wonder where and how do I get a new drive, because I will not buy a new system, when I have a key product for vista, but can not use it?

Please please help me

Contact the manufacturer and they should be able to provide a set of recovery disc (for a small fee) which allows to re - install Vista and your computer to the original factory conditions.  If you are past since the initial purchase, to mention this and they may be able to provide records with the appropriate operating system (although I'm not sure that they can or will do it and if you have a product key upgrade, rather than a full installation product key, you will not be able to activate with this key (unless made one update-so be sure what you want to do is possible before you spend the money).

If you know someone with a real Installation of Vista on the same size disc of the bit, then you can borrow it and that allows to install Vista and use your product key to activate it assuming that your product key is designed for a complete installation, not an upgrade (and select the version appropriate to install).  You can then copy this disc in case you need it again.  If your product key is an upgrade version, then you must first re - install the original operating system, enable it to using the product key, and then improve it with the disk and use your Vista key to activate the upgrade.

There is no place for a drive or a free download of Vista.  Above are your options.

I hope this helps.

Good luck!

Lorien - MCSA/MCSE/network + / has + - if this post solves your problem, please click the 'Mark as answer' or 'Useful' button at the top of this message. Marking a post as answer, or relatively useful, you help others find the answer more quickly.

Tags: Windows

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