How can I get a refund of billing?

Today, it is the second month in a row that I was charged twice for the same thing. Customer service is a nightmare and I need to talk to someone who speaks English and can give me a good person to talk to.  I lived the FAQ, I got three tickets on the isue even extending over three months and although they will respond to take my money they will n ot resolve timely refunds. How they get away with that? Please someone help me with this blatant case of theft.

Hi Amanda,.

Unfortunately, there are a few accounts billed twice this month and we are in a process to repay the amount. I don't know if your account falls into this category, or due to the reason for which different.

I suggest you wait 5-7 days and see if the amount is credited, if not then you can contact our billing for the same service.

Thank you!

Ankit

Tags: Adobe

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