How can I get adobe to convert pdf to word?
I have a subscription that allows me to convert PDF files to word files.
When I try to convert my pdf file, nothing happens and I am taken to the site and asked to start a payment plan to do so. I'm signed until the end of this month on a payment plan.
Any thoughts? Money-back guarantee?
Hi Mark,
If you use Adobe Acrobat Reader to convert this file in conjunction with a subscription to services Cloud of Document PDF, Please make sure that you are connected to Acrobat Reader with the Adobe ID you used to purchase the subscription. If you don't "plug-in" subscription to the reader, the software will not know he helped convert the file for you. Use the "Sign In" link in the upper right of the window.
Alternatively, you can connect to cloud Document in any web browser, at https://cloud.acrobat.com and then select 'export to PDF '.
Let me know if any of these methods is for you and we're going to try something else.
Best,
Rebecca
Tags: Acrobat
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