How can I get Muse to recognize a new subscription to CC?
I had a different subscription of CC, then changed to a new account on the same computer. Now when I download Muse, it does not open because he wants me to renew my old account - but I have an account which allows me to use the Muse. Argh. Any ideas? I tried to uninstall Muse and reinstall under the new account.
Hello
Please delete the "opm.db" file found in:
on Mac:
Windows XP:
on Windows 7:
Note the built-in Mac file search functions and Windows will not detect hidden files or folders. If you are not familiar with how to navigate to folders/files hidden on your computer:
on Mac: use the "Go to folder" item in the "Go" in the Finder menu and enter "~/Library/Application Support/Adobe/OOBE" (without the quotes). Delete the file opm.db.
on Windows: click Start. In the "search programs and files" field type "% localappdata%\Adobe\OOBE\" (without the quotes) and press ENTER. Delete the file opm.db.
and then restart the Muse. He will ask you to log in again.
Kind regards
Sachin
Tags: Adobe Muse
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