How can I get my printer back online

My printer is ready to print, but it says offline and can't seem to get it online

Hi Helen,

1. don't you make changes to the computer before the show?

2. when exactly you get the message saying printer is off line?

3. What is the brand and model of the printer number?

Try to right click on the printer and click go online and see if that solves the problem.

If the steps above did not help, then follow the steps described in the links below and check if that helps.

http://support.Microsoft.com/kb/308028

http://Windows.Microsoft.com/en-us/Windows/help/printer-problems-in-Windows

Hope it will be useful.

Tags: Windows

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