How can I install Homegroups in Windows 7 when ipv6 is already activated

I get a message saying IPv6 must be enabled. When I go to the page with that info, ipv4 AND ipv6 are already checked. Now what?

Here is that same procedure outlined more in detail by one of your customer support representatives:

1. temporarily disable the firewall and third-party antivirus on the computer for a test.

2. check that the competent services

=========================

a. click "Start", type "services.msc" (without the quotes) in the search bar and press ENTER.

Note: If you are prompted for an administrator password or a confirmation, type your password, or click on continue.

b. right click on "Peer Networking Grouping" service and choose Properties.

c. check if the service is started; If this isn't the case, please click on the Start button and see if it works.

d. you can also choose automatic next to startup type.

e. click OK.

f. Please repeat the above steps with another service: PNRP Machine Name Publication Service.

3 modify the key to register IPv6 to enable IPV6

==========================

a. Click Start, type regedit in the search bar and then click regedit in the list programs.

Note: If you are prompted for an administrator password or a confirmation, type your password or click on continue.

b. look for, and then click the following registry subkey:

HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\services\TCPIP6\Parameters

c. check whether the "DisabledComponents" registry key exists. If so, move on the next steps.

d. double-click "DisabledComponents" registry key and change the value to 0.

(If the key does not exist, please create the above key and assign a value of 0)

e. exit the registry editor and then restart the computer.

Thank you
Gloria

Tags: Windows

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