How can I remove hidden user

Have an Aspire one that came with Win 7. Listened to MS and don't the 'Upgrade' to win 10. Living with a persistent problem of a user 'Jeffrey', it was on the PC before we got it.

When I turn on the PC Jeffrey appears as an initial user, but we do not have the password so I have to select a second user.

Have worked to try to disable or remove Jeffrey but the command net user does not show a user with this name.

I have traced down in the registry under Winlogon this user, but still have no way to delete this user.

Even did a reset of the computer, but that does not remove this hidden user.

I really want to clean win it 10 OS thus created a USB startup key. but I'm hesitant to try a new installation that I read of others having problems with an installation clean attempt to win 10, but lose the key or having activation problems.

I don't want to really not just delete the Winlogon key as I don't know what else needs this info.

Jeffrey seems to be related to the field PC Acer so think Jeffrey is something that acer is responsible.

How do I remove Jeffrey so I don't have to click before him whenever I start the PC?

Write it down OR user aCER pc GOLD jEFFREY introduce yourself WHEN I RUN COMMAND NET so normal USER commands will nto work.

I gave up and installed the USB clean

Tags: Acer Laptops

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