How can I reset my password, connect?

I forgot my password and when I click on the reset password option, it says I need to insert a USB driver.  Does anyone know how can I access my computer without doing a full restore.

Hello DoctorMrLi,

Microsoft technical support engineers cannot help you recover the passwords of the files and Microsoft who are lost or forgotten product features. For more information about this policy, please refer to the below sticky

http://social.answers.Microsoft.com/forums/en-us/vistasecurity/thread/3eba3150-8742-4264-be9f-0daaad2282cd

Cody C
Microsoft Answers Support Engineer
Visit our Microsoft answers feedback Forum and let us know what you think.

Tags: Windows

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