How can I submit a question?

I have a MacBook Air with OS X El Capitan, version 10.11.3 computer. and Safari, version 9.0.3.  I saw as my single PDF reader.

I wanted to view a PDF document on a local government web site.  I was able to locate the document by using the drop-down lists (year, month, name), but nothing happened after that I made the choice - no error message, no black screen and nothing else to click on.  The support staff of the said web site as the document appear in Adobe Reader, once a year, month and name selections have been made.   They suggested that the preview may not be able to open the file.  Are there cases where this is true, or is it more likely that there is a configuration problem on this particular site?   I did have problems using Preview to read PDFs on other sites, even when these sites indicates that adobe Reader is required.

fl401,

If you "click" on the file, you should be presented with an option to download the PDF document. Then, you should be able to open and watch the preview.

Tags: Mac OS & System Software

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