How can I transfer an annual edition of the CC for students and teachers from my laptop to another PC

I bought a CC license for students and teachers 2 months ago, but I can't transfer Acrobat DC to fully use it to another PC. Of course, I looked at the tutorials on how to transfer Acrobat licenses as follows a (http://smallbusiness.chron.com/transfer-adobe-acrobat-new-computer-don ' t - cd - 66009.html ), but when I get into account 'My Adobe' I don't see any product installed and therefeore I can't find the number series or anything that may be necessary to enable Acrobat ms on the new PC.

I am able to download the installer of creative cloud and choose to install Adobe Acrobat Pro DC but when I try to use it to edit a pdf file (cultures, insert pages,...), it does not work: I get the same error message "error opening the document (16).

Hope you could give me any direction on how to fix this bad re-setup of AA - DC

See you soon,.

Manual.

Hi manuel, iu.capel

Please see this KB for help doc: https://helpx.adobe.com/x-productkb/global/find-your-serial-number.html

If you need, you can contact customer service . Make sure you're you sign in with your Adobe ID and product selection list.

Then choose a chat option or by phone under "still need help? Contact us. "

Kind regards

Meenakshi

Tags: Acrobat

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