How can I transfer files from the laptop with a broken screen of a new netbook under windows Vista 7

I tried to use an old cable and even if the netbook can see old computer I can't access my files on your old computer, it is said that it wants a username and password, I put these in but they are not accepted, im stuck and don't know what to do. someone please help

Hi mandyXH,

Step 1:

You can try to use an external monitor and check if it helps.

Links:

Move windows between multiple monitors

http://Windows.Microsoft.com/en-us/Windows-Vista/move-Windows-between-multiple-monitors

Set up multiple monitors

http://Windows.Microsoft.com/en-us/Windows-Vista/set-up-multiple-monitors

Step 2:

Because you have made a new computer and want to move the data to the new machine, you can try to copy files and folders to an external hard drive and then move it to the new machine and see if it works or not.

Step 3:

You can also use the easy transfer cable easy to move files and settings from one operating system to another operating system.

Check out the link:

Transferring files and settings: frequently asked questions

http://Windows.Microsoft.com/en-us/Windows-Vista/transferring-files-and-settings-frequently-asked-questions

Hope this information is useful.

Jeremy K
Microsoft Answers Support Engineer

Tags: Windows

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