How can I transfer files I created during the free trial subscription?

I created several documents in FormsCentral using the free trial version and now I just upgraded to the monthly subscription. When I went back to FormsCentral and try to add features to the documents that I created during my free trial, he tells me to upgrade my subscription.  He is so not recognize that I've updated. Do I need to transfer files via somehow? I hope I'm not going to lose all the work I did in the creation of these documents during my free trial. Thanks for your help.

Hi gshaveaquestion,

I checked your account and see that you have an order waiting for a subscription Pro Acrobat. It may take up to 48 hours for an order to process entirely. Once it does, you should be able to connect and use your subscription. There is no need to transfer your files.

Best,

Sara

Tags: Adobe

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