How can I upgrade 15 intel at 17 on a laptop computer Envy
HI: When I ordered my HP Envy 17 notebook product # D3X19AV s/n {deleted personal information}
last summer I've screwed up and ordered it with a processor 15. How can I switch to a 17?
The processor I have is 15-323OM CPU @ 2.60 GHZ.
You have a service where I can send it to you and you will update? I'm not too handy with
that sort of thing.
Thank you
Boston Bob2030
Hi Bob,
Thank you for purchasing an HP product.
CPUs are soldered on the motherboard of your laptop, that cannot be exchanged.
If you want to update your CPU, you can go to an HP authorized service center and ask for a replacement motherboard with CPU that you like.
However, because it is not a guarantee of repair, the motherboard will be charged.
You can check with available hp.com CPU & spec for ENVY 17.
Thank you!
Tags: Notebooks
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