How can I watch streaming TV-movie as an Amazon Prime customer?

I contacted Amazon support when I got an error message that I needed to update - but could not be updated.
The message from Amazon says:

"Right now in streaming on the Tablet is not supported. If you were able to broadcast in the past, but not now there may be a system update or upgrade to Flash that is no longer valid to listen with. Feedback from customers like yours is very important in helping us continue to improve our Amazon Instant Video service. I appreciate your thoughts, and I forwarded your interest to be able to broadcast our service on tablets to the instant Amazon Video team. "

I had gotten an update error message, but I was able to update. It does not on the Surface Pro.

BIG PROBLEM from my point of view that I use my Amazon Prime for television and movies, I want to watch. If I can't watch them then main reasons for buying the Surface Pro are gone. It should have tracked down comments until I found that the Surface has this BIG PROBLEM of COMPATIBILITY. Bought the Pro a mistake? I'm warning others. This isn't my first problem compatibility- but resolved to others later.
Is there a way around this problem? There seems to be some answers on the forum, but they use terms I do not understand and do not give the steps to watch with the method that some people seem to think will work. The instructions don't make sense to me. I'm usually able to find a way to do something on my computers, but apparently not good enough for this frustrating problem!

I had the same problem with my laptop / tablet. It took two nights for 2 hours every night to go to someone who knew the answer. The answer is that Silverlight is no longer stable and the origin of the problem. There is another extension that works better and once I installed everything worked fine. I don't remember what it was, it could have been Adobe Flash Player.

Tags: Windows

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