How do I reinstall the Group Lotus SmartSuite

This problem is related to my previous post of 20/06/2008 18:04 Re: problem of Installation of Windows XP Recovery:

+ Quote: +.
+ Tried to install Win XP Pro on my PC Toshiba 5105-S702 using the recovery CD (circa 2001) that were provided with it, but was blocked at the beginning of the recovery process, with a message indicating that the product key is not valid. I suspect that it happened because the defective mother on the laptop had been replaced by a new motherboard. +

+ Luckily I had bought a Version XP Pro SP1 detail a few years before, so I was able to use it instead of the recovery CD. +
+ End quote.

In fact, it was a 'bad machine' error message that pops up in place, not a message of "invalid product key".

I just realized that I have a Lotus SmartSuiteV9.0 CD that was bundled with my computer laptop satellite 5105-S702. Of course, I want to use this new software, but suspect that I will experience the same kind of problem I've experienced with the installation of Win XP from the Toshiba restore CD, as shown above.

In other words, I suspect that either the SmartSuite CD will not be recognized by, or recognize, the new motherbaord (which in fact is the motherboard for the equivalent European model 5100-603) & and/or Win XP Pro installed on the laptop, which has been installed since the commercial version of Win XP Pro SP1 CD, rather than the recovery CD (which (, by the way has a top scratch, and therefore can also be the cause of the problem original recovery CD installation).

If you would be grateful if someone could tell me how to get around this problem of installation of Lotus SmartSuite, short obataining a restore CD of Win XP to install on the computer prior to the installation of SmartSuite, & and/or get an ASP to fix the DMI information stored on the new replacement motherboard.

Thank you

AlanCB

Hello

Is this Lotus SmartSuite software must be part of the image of Toshiba which is placed on the Toshiba Recovery CD.
Fact is also that you are not able to use the recovery CD because of the wrong information DMI stored on the motherboard.
The new recovery CD will not help you because in my opinion, the CDs are copied and are all the same. So the only solution is to contact the ASP to modify and correct the stored DMI.

PS: of course, you can purchase a full version of Lotus SmartSuite and can then reinstall it on your Win XP operating system.

Best regards

Tags: Toshiba

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