How to create an association in the default programs
My HP printer cannot scan documents directly to my email unless I have create an association. I use Microsoft outlook to access my hotmail account, so according to the HP support site, I should be able to use outlook to scan directly to my printer to create a Sendable pdf directly to my email. Whenever I try, he tells me to create an association in the default programs, and I'm fighting to do. I use Windows 8, if anyone can help I would be grateful. Thank you.
Hi Ashley,
Thanks for posting your question on the forums.
I can understand your frustration and will try to help you solve it.
Answer the questions below to get a clearer picture of the issue:
- What version of Outlook are you using?
- What is brand and model of your HP printer?
- The scanner works great in outside scan directly to e-mail?
In order to create an association in the default programs , you can follow the link below:
Program access and computer by default
http://Windows.Microsoft.com/en-us/Windows-8/set-program-access-computer-defaults
You can also follow the link below which has more details on the type of questions that appeal to you:
Scan to e-mail (Windows)
http://h10025.www1.HP.com/ewfrf/wc/document?cc=us&LC=en&DLC=en&docName=c03368096
Hope the above information is helpful.
Tags: Windows
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I would like to know some information about the problem so that we can help you better.
The question is specific to the PDF files?
Thank you for details on the issue.
I also know that the inconvenience that you are experiencing because of the problem mentioned. I will definitely help you.
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Name of the operating system Microsoft Windows 7 Ultimate
Version 6.1.7600 Build 7600
Manufacturer of operating system Microsoft Corporation
System Type X 86-based PC
Processor Intel (r) Core (TM) 2 CPU Quad Q9300 @ 2.50 GHz, 2500 Mhz, 4 Lossnay, 4 logical processors
Windows directory C:\Windows
System directory C:\Windows\system32
Boot Device \Device\HarddiskVolume1
Locale Singapore
Hardware Abstraction Layer Version = "6.1.7600.16385".
Normal time zone schedule Malay Peninsula
Installed RAM GB 5,00
3.00 GB total physical memory
936 MB available physical memory
12.5 GB total virtual memory
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Page file space GB 9.47
Paging file C:\pagefile.sysHello brandongwh,
Check out the post here for help with a solution that should help your problem with Explorer.exe.
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Marilyn
Microsoft Answers Support Engineer
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