How to disable the popups HP Rewards

Hello

Whenever I change the cartridge of my Officejet Pro 8600, I get 2 windows pop up on some "HP Rewards" program:

It's really annoying. I don't care about HP Rewards, I just want to print.

Please tell me how I can uninstall or disable these windows.

Thanks in advance

Dan

An option completely uninstall the HP software, then using the Apple HP printer drivers. Here are the steps if you want to try this:

1. go in Applications/Hewlett Packard / then click on 'uninstall from HP.

2. then click on "continue".

3. put the device in the left pane highlighted.

4 press and hold Ctrl + alt + command of the keyboard at the same time as you click on "Uninstall".

5. Once you do this, you will see a pop-up that asks you if you want to uninstall all HP software. Please note that, in doing so, it will remove all other HP printers that you have also installed.

6. click "continue" and wait for the program to finish.

7. Once completed, restart your computer.

Once the computer is back on, perform the following steps:

CAUTION: This will delete all your printers.

1. go to "System Preferences" and select "Print & Scan" or "print and Fax".

2. a right click (or Ctrl + click) on the rectangle listing your printers, then select "Reset Printing System".

Once you have reset the printing system, make sure that you have the newest HP driver package installed.

You can do two ways. First, look for any HP Update available by clicking the Apple icon, then software updated. If there are updates available, they should appear here. However, if the printer is connected via USB, it won't show available updates. The other option is to download the drivers from the Apple site.

You can download it here: http://support.apple.com/downloads/DL907/en_US/HPPrinterDrivers2.14.dmg

Once you have downloaded the driver package and the installation is complete, you want to plug your printer in return (if you are using a USB connection).  After that the printer is reconnected, go into the settings to print under system preferences > print & scanning. To add the printer, click on the plus sign. You should see your printer listed here. If not, click on 'add the printer or Scanner. Click on the name of your printer, then click on "use:" box.  Make sure that tells the name of the printer and not AirPrint. If you use the wireless printer, make sure the printer ' type: ' is set to Hi or Hello multifunction. Click on 'Add' down in the lower right.

This will add your printer to the latest HP help available by Apple printer driver. Let me know if this helps solve your problem or not. If it isn't, do let me know I'll see what I can do.

Good luck

Kyle

Tags: HP Printers

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