How to do a restore dvd, that I generated when burning the pc, is the default?

Hello

One of my clients has a HP pavilion pc: KE549aa-uuw [personal information deleted]

I know that the guarantee is expiered, but the pc failed with the blue screen, and when I ran the restore from the created dvd, I got a message that there was an error, and the pc could not be started after restoring.

How to make a dvd on the pc restore, when that created fails?

I can not recommend users Bye HP if there no help after the warranty has expiered.

Hope you can send me a restore dvd, works of Tournay

with greetings

Sonja Andersen

Contact HP worldwide

Tags: HP Desktops

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