How to do a restore to factory for Microsoft Surface Table

Hi all

Sorry I'm posting this here as I can't find any category more closely on my type of device.

I have a Microsoft Surface. It's the table HUGE Microsoft launched in 2008 and not the Surface Pro you series. Refer to the image.

Problem now is that no one knows the password to the device and I can't do a repair without the password.

My MS Account manager gave me this link to reset to the default account 'defaultSurfaceUser' but I'm not able to do because I do not have the password for the local account that we created.

I contacted the MS support, but the only response was that they have no idea of what to do as this was not sold in Hong KONG and ask me to try the community instead.

Any kind souls of MS will advise how to factory reset this baby or where to get an ISO to reinstall the operating system. If this isn't the case, it will be just a huge table doing nothing in my office.

[Moved from the community centre of Participation]

https://TechNet.Microsoft.com/en-us/library/gg680395.aspx

I'm not terribly optimistic, but see if anything here helps:

http://social.technet.Microsoft.com/wiki/contents/articles/13616.pixelsense/RSS.aspx#Community_Resources

Don

Tags: Windows

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