How to do the field work of signature for Player users? Security settings change when the doc extension?

I struggled to fix a problem all week and I'm at my wits end. The customer service was no help because the person that I spoke with could barely speak English and even less understanding of the problem that I explained it. Hoping someone here can get an idea, here's the question:

I use a professional Windows 7 operating system. I created a Microsoft Word's doc and used Adobe Acrobat XI Standard to create a form from it. It automatically detected fields, which includes a signature field. I had fixed all how it was and "Save as other - reader extended pdf - activate filling out forms in & save in reader.

The document is a report that will be sent to a small number of people who have to fill in, sign and return digitally and I'm assuming that most, if not all of them will open the document using the free Adobe Reader software. So I thought I'd extend it's what I had to do to make sure that they could fill, save to their computer if need be and also digitally sign. Signature field is automatically added in by acrobat for me and I do not change the properties of it at all except to add a border.

When I open the form in Reader (also XI) I can fill in all the fields, save it... but not signed. Security settings say signature is not allowed, even if I went back to the original form of pdf and the security settings to this topic say allowed for everything. I don't know how to resolve this... Please help!

I've attached a few screenshots, but can include more if necessary...acrobat-not extended-security settings.pngacrobat-save as options.pngreader-extended.pngreader-security settings.png

You must apply the rights of the reader to the file by file - save as other - Reader - Extended PDF - activate tools more. I'm not sure that it's available in Acrobat Standard, however.

Tags: Acrobat

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