How to get back a deleted drawing on illustrator from adobe (version 1.4.313) that happened when my samsung phone was a glitch?
I was working on a drawing on the app of adobe illustrator (version 1.4.313) that I have downloaded on my phone samsung galaxy note 2. My phone suddenly had a glitch and the app stopped working which resulted in my phone automatically go back to my home screen. When I went back to the app, the drawing has been removed. The app to stop and go back to my home screen has already happened several times before and when I went back into the app, my progress was always there, and nothing has been deleted. However when it happened again once the drawing has gone. Is it possible to recover my drawing?
Hi Jessica,.
I'm really sorry for your work in endangered. The crash, it's a bug in the draw for Android, and we are working on. A number of things:
Sometimes work reappears after force - quit the app, reboot your device, then relaunch the app. Have you tried?
In addition, sometimes the work reappears when you install the latest version. We have a new beta version (v1.5.236) of the draw for Android you can get by joining our page Adobe Android Apps on G +: Adobe Android Apps - community - Google +
Can you try those and let me know what happens.
Sue.
Tags: Adobe Draw
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