How to solve error 0x80072eff and 0x80070005 messages
How to solve error 0x80072eff and 0x80070005 messages?
Hi LaKiesha Martin,
- Exactly when you receive the error message?
- Update you are trying to install?
- You have security software installed on the computer?
- Did you the latest changes on the computer?
I suggest you temporary disable the security software installed on the computer and check if it helps.
Important: Using third-party software, including hardware drivers can cause serious problems that may prevent your computer from starting properly. Microsoft cannot guarantee that problems resulting from the use of third-party software can be solved. Software using third party is at your own risk.
Note: Try the methods below only if the problem is with Windows update.
Method 1
Refer to the article below and try the steps mentioned, check if it helps.
Error message when you use Microsoft Update or Windows Update Web sites to install updates on Windows 2000, Windows XP and Windows Server 2003: 0 x 80070005
http://support.Microsoft.com/kb/968003
Method 2
See the update history to know that update fails to install on the computer.
(a) open Windows Update by clicking Start , all programsand then click Windows Update.
(b) in the left pane, click view update history.
(c) to view more information about an update, double-click it.
Once you know the update's KB number then visit the Microsoft Download and put the number in the search box, download and install the update manually.
http://www.Microsoft.com/downloads/en/default.aspx
Tags: Windows
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