How to stop the TCS "Record Black Screen" permanently?

Hello

I have a TC7.3.4 SX80 recorded 10.5 CUCM and integrated AV system, conductor XC4.0 integrated with CUCM using SIP Trunk, telepresence server TS 4.2 (4.23) is used as bridge Chief of Orchestra and TCS 7.0 is integrated with CUCM using SIP Trunk.

I added TCS as attending the Conference model of driver self-composed and active "appear as a recording device' and 'video muted initially' options in avancΘs auto composed of participants. But still, I could see that black record is displayed if the Conference starts.

I have a record configured in AV touch screen button to record video calls from point to point and endpoint hosted calls multisite with TCS, basically if someone presses the record button initiated SX80 endpoint to alias TCS that record the camera or video call. I need to stop recording black screen in this scenario too.

Thank you best regards &,.

Nikhil Jayan

I just tested with TCS S7.0 as a participant in a telepresence Server 4.2 and XC4.1 conductor self-composed.  When it is connected through the telepresence server, TCS appears as a red record icon in the upper left corner of the screen, and I do not see the 'Recording' screen that you would if you were connected point-to-point for the CHT.  That said, if you do the special appeal of the SX80 endpoint to the CLD, then Yes, you will see the screen of "Recording" of the CLD and there is no way to remove it, unless the call goes through the telepresence server.

There was several enhancement requests in the past to hide or disable the 'Recording' screen that comes from the CLD, the CSCup47470 and the CSCty83791.  If it's something you like, suggest that contact your provided with the bug ID or account manager.

Tags: Cisco Support

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