How to uninstall Adobe Flash disk and reinstall?

I use a software called Smilebox to preserve family memories.  It has albums of digital photos, slideshows, collages, etc..  I pay an annual fee to use it.  There is no support of the voice.  It is probably based on the other side of the world because my means to help get answers vague to 04:00-05:30 recently, I used it and it worked fine.  The same day, I tried again and it did not work.  I uninstalled and reinstalled.  I did everything in the troubleshooting assistance.  Nothing has worked.  It does not work on my Mac Book Pro.  But not on my desktop Mac.  It won't save my work or print.  It will design.  I think it might be the Flash Player.  I need to know how to uninstall it and reinstall it on my Mac. Thanks for any help.  I use Yosemite 10.10.5.

calasiter wrote:

I use a software called Smilebox to preserve family memories.  It has albums of digital photos, slideshows, collages, etc..  I pay an annual fee to use it.  There is no support of the voice.  It is probably based on the other side of the world because my means to help get answers vague to 04:00-05:30 recently, I used it and it worked fine.  The same day, I tried again and it did not work.  I uninstalled and reinstalled.  I did everything in the troubleshooting assistance.  Nothing has worked.  It does not work on my Mac Book Pro.  But not on my desktop Mac.  It won't save my work or print.  It will design.  I think it might be the Flash Player.  I need to know how to uninstall it and reinstall it on my Mac. Thanks for any help.  I use Yosemite 10.10.5.

If you encounter problems with an application of part 3, you will need to communicate with them about it.  Apple is not, to my knowledge, supported by the applications and devices that are not developed by Apple.

To uninstall follow Flash, Adobe, the instructions here-> https://helpx.adobe.com/flash-player/kb/uninstall-flash-player-mac-os.html.  To reinstall, go here-> https://get.adobe.com/flashplayer.

Tags: Mac OS & System Software

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