How to update firefox in browser explorere

Firefox has been crashing for weeks or months. My son turns off computer without closing the windows. (I was wondering if this is bad practice or problem related to the news) Now we are getting the error message that Firefox cannot find the profile. I find the profile by copy paste the location in the menu start, but lost after this step. I want to try refresh but couldn't find a way to make him leave browser explore.

mpkellagher said

My son turns off the computer without closing the windows

If a program is not closed correctly, there could be questions up to
data loss or corrupted files. Tell him it, he can't take care of the computer,
you take him. A computer is so damaged, that you would
should take it to a tech. $$$

Now we are getting the error message that Firefox cannot find the profile

As I said.
mpkellagher said

I returned and tried again. I think I created a new profile. Mozilla now opens with no memory. Maybe this will fix the problem.

Your user information is still there, but in the old profile.

Look at your desktop. You see a folder called; Old Firefox?
If this isn't the case, you will need to find the old.

https://support.Mozilla.org/en-us/KB/recovering-important-data-from-an-old-profile

https://support.Mozilla.org/en-us/KB/back-and-restore-information-Firefox-profiles

Tags: Firefox

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