How to upgrade the WORK without a disk?

I bought this laptop from Staples with preinstalled Works.  I never had a drive with him.  How updated?

"Updates" are applied automatically and require no disks. The disc may be only required to reinstall the software, although in practice, most system manufacturers provide a complete picture of the drive originally installed on the computer when it is sold. This includes the installation of works so that no separate disk is provided.

Tags: Windows

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    The output of alertrac2.log, we have seen disk group ASM is inaccessible. So my question is:

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    Thank you.

    user8860348 wrote:
    People,

    Hello. Thanks much for the reply.

    Yes. I put the entry "SQLNET. AUTHENTICATION_SERVICES = (NTS)"input file sqlnet.ora.

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    Laughing out loud. It's not the running process.

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