HP 15-do2onr: disc no. 8.1 Windows included in the package and no product key

I just bought my HP 15-d020nr 15.6-inch Touchsmart laptop a few days ago. Windows Update has been downloaded a ton of updates in this regard. Now, all of a sudden, tonight I discovered that after these updates are underway since it made my Windows 8.1 as "non-active" and it does NOT ALLOW me to activate it. Microsoft argues that it is used on another computer that is NOT TRUE. I have a laptop and a desktop computer and my office is using Windows 10. I've never used Windows 8 or 8.1 never before I bought this laptop. So what is everything?

If there is a supposed to be a locked Windows 8.1 disk with my purchase of this laptop then it isn't here. Microsoft requires a product key and I do not even have the key for the original Windows 8.1 install on the laptop. What should I do? Looks like someone else is using MY COPY of Windows 8.1.

The call from Microsoft is NOT the answer. The last time I called the words of a problem with their software, they cut me and NEVER me refund my purchase that they decided that I couldn't use. If someone does not help me get this valid operating system then I will contact a lawyer because I'm sick and tired of the Microsoft tyrants. HP should have given me a disc 8.1 Windows with the laptop and the valid product key.

@ItalianBlessing

Creation of HP recovery media

HP Recovery Manager is a software that offers a way to create a recovery media after you

properly configured computer. HP recovery media can be used to perform a recovery system if the

hard drive is damaged. System recovery reinstalls the operating system of origin and the

software installed at the factory and then sets the program parameters. HP

Recovery media can also be used to customize the system, or to restore the image if you replace

the hard drive.

Your manuals here.

http://support.HP.com/us-en/product/HP-15-D000-TouchSmart-notebook-PC-series/6627588/model/6761859/manuals/

Almost all manufactures provide is no longer the recovery disks.

You have to create them yourself.

If you can't create them yourself, then you can order them here.

https://h10025.www1.HP.com/ewfrf/wc/mediaOrder?cc=us&LC=en&productOid=6761859&softwareitem=754713-002

REO

Tags: Notebooks

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