HP 6100 scanning documents separately when the box is unchecked.

HP 6100 started scanning each page in a separate file when this option is unchecked.

Just a guess but maybe it would be interesting to try to reinstall the printer.

And... maybe the HP support can offer a solution.

HP Officejet 6100 All - in - One Printer series
http://h20000.www2.HP.com/bizsupport/TechSupport/SupportTaskIndex.jsp?lang=en&cc=us&prodTypeId=18972&prodSeriesId=79476&TaskID=110

There is a Diagnostic utility you can download
can help you discover the problem:

4.1.0.021 HP printing Diagnostic Utility (March 8, 2011)
http://h20000.www2.HP.com/bizsupport/TechSupport/SoftwareDescription.jsp?lang=en&cc=us&prodTypeId=18972&prodSeriesId=79476&prodNameId=238399&swEnvOID=2095&swLang=8&mode=2&TaskID=135&swItem=MP-91793-1

Good luck...

Tags: Windows

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