HP 8720:8720 install windows 'communication error' 10
Good afternoon
I want to install a HP 8720 via ethernet. I can see the printer during the installation of the software, but when I choose to go to the page for installing the software, I get a message telling me communication error. I disabled the firewall of the window and can't seem to get the printer via eprint.
Good afternoon diameter,.
Thanks for the quick response.
What I found is what seems to be a potential bug in the software install. When installing (ethernet connection), the software asks you see your printer - what I'm doing. However when I click on the printer to continue the installation, I get the error message "cannot communicate with the printer. I found that if you close this window and ignore it, you can proceed normally configure the printer with no problems at all.
Tags: HP Printers
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