HP Envy printer 4501: HP Envy 4501 scan multiple pages into a single document
My HP Envy 4501 printer won't let me not scan multiple pages into a single pdf document.
I already made sure the box 'Create a separate file for each scanned page' is unchecked under the section of the file in the advanced settings .
After I scan the first page, I do not get a screen with a + (plus sign) which is supposed to allow you to scan additional pages in the same document.
Is it possible that I can get a fix/update my HP Envy 4501 printer software which would show the screen with the + (plus sign) which allows to scan additional pages in the same document after the first page that you scanned?
At this point, if I don't get this problem fixed soon, I'm about to return my HP Envy 4501 printer to the store I bought so I can get my money back and buy a printer from one of the competitors of HP before my store warranty runs out.
I am very displeased with the printing software HP, support services and web presence that does not work half the time.
Thank you
Mark
Hello
Lower the resolution of scan equal or lower to 300 DPI, scanning multiple pages is supported only on lower resolutions.
Any higher resolution will not add additional pages.
Shlomi
Tags: HP Printers
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Click on 'accept as Solution' if it has solved your problem, while others may find it.
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If the documents cannot be analyzed through the ADF, and then under the gaze of menu scan for work in fashion build.
If my post is solved your problem and click the accepted as button solution under him.
In order to thank a Tech for a post click the thumbs up button under the post.
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So that the community can help you better, we need to know exactly what operating system is running on your computer. This and all other details you want to give only will help the community better understand your question! Thank you and have a great day!
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Gentlemen:
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PDF4ME,
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Click on the thumbs-up Bravo !
It's a nice way of saying 'Thank you' for help.
While I strive to reflect best practices of HP, I do not work for HP.
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