HP G62 - update ram, now get BSOD [memory_management]

Hello

Product:  Laptop HP G62 (product number: WZ685EA-#B1R)

OS: Windows 8.1 Pro

Question: When I turn on pc, after about 15 minutes of work, he goes to the blue screen of death with the "memory_management" error After an automatic restart, it works very well for as long as I need. Next day it happen, restarts and new - works perfectly.

Possible causes: it started to happen after I am new 2 x 4 GB DDR3 16chips. At first when I tried to update my ram, it never worked since I found out that my motherboard doesn't support that 16 chips. Then it worked. However, this error to start poping out. Other than the BSOD, everything works fine.

Extra: Memory_Management error gives a direction that ram is the real cause, so I ran the Windows Memory Diagnostic tool. The audit successfully, which means that there are no hardware issues or incompatibilities. I'm guessing that the problem is drivers (which I agree, that HP has completely forgotten g62, when windows 8 came out).

This issue is annoying as hell. I considered this ad to windows support, however, I firmly believe that it's driver problems.

Thanks in advance. We'll see what can be done.

Heh, it's a right, a delicate... ? Well, the thing is that I checked memory with memtest, test of memory windows, General audits (including the 3rd party software) and all of them say that everything is OK/system is running correctly and so on.

I can't find any problem I could solve (except the BSOD). I guess the patient can just live with it. (most recent windows reinstall did not help, though, before windows reinstall the different invited BSOD errors, now only "Memmory_management").

Ok. sick, just put this topic as resolved.

Tags: Notebooks

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