HP LaserJet Professional P1606: status is constantly stuck on "print".

Hello

I have a problems with an HP LaserJet P1606dn Professional.

Connection to the printers web UI status is constantly stuck on printing. Once the printer is restarted there seems to be a large print job who wants to print. When the cancellation of the physical printer print job the printer is idle and then you can not print that print jobs get stuck in the queue. It seems that there is a print job that is stuck in the memory, but I have no idea on the compensation it on the printer.

The printer queue is configured on a server and is distributed by group policy. The directory on the server and individual computers spool\PRINTERS is empty so not stuck jobs that could be corrupted. Spooler service has been restarted the server and PC, but not luck. Print on both the server and PC with different accounts produces the same result.

Is there a way we can erase the memory of the printer? Or check the queue of printers in the UI?

Eventually the solution for people who could come through what I had to re-create what follows:

* DHCP reservation (Gave printer a static IP address).

* Deleted and re-created the printer queue on the server.

* Queue deleted and recreated the printer on the client computer (GPO if has refreshed not this).

* Remove old pot numbers.

Tags: HP Printers

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