HP Officejet 4630: 4630 Officejet prints the document

HP Officejet 4630 prints the document.  An error message appears, but there is no error #.  I ran printing HP and doctor scan and it says that the printer works fine.

Hello @LindaSS!

Thanks for posting on Forums HP thr!

I see you found a mistake on your Officejet 4630 when you try to print complete documents.  The error on the printer or on the computer or both.

Is the printer that is capable of performing a photocopy.  I suggest to try a copy of photo on the printer to make sure that the hardware is OK.  If the printer is able to copy, then you're probably looking at a software related issue.

If copying success so the first thing I recommend is to uninstall the HP software. Once the uninstall is complete, it would be wise to perform a cleanup of the computer disk. A disk cleanup will improve the performance of the computer and remove the temporary files that may cause problems during the installation of the software. Once disk cleanup you must restart the computer and reinstall the HP software.

To uninstall the HP software, click here: uninstall the HP software

To perform a disk cleanup, click here: perform a disk cleanup

To download the HP software, click here: HP full feature software and driver

If please, after back and let me know how it goes!

Tags: HP Printers

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