HP Photosmart 5520 - Windows 7 Home premium 64
I downloaded and installed the latest drivers (HP Photosmart 5520 on Win 7 Home premium 64-bit connected via USB) without problems, but when I try to print a page with images or other graphics, the page starts but stops after more or less half a page, the document remains in the queue for 2 or 3 minutes then reports an error and printing cancelled. If I print something in Notepad, it works.
I followed all the instructions on the site. HP print and scan the doctor reports "driver conflict" and suggest to uninstall and reinstall. I did it several times without results, there is no other printer or another hp device installed on my machine.
The same printer installed on a laptop with windows xp works fine... Any idea?
Thenk you in advance
Francesco
Hi there hlvs, thanks for responding
The printer's test to be good, since it works on your mobile PC that is running Windows XP. I suggest then to try to do all your updates of Windows on your Windows 7 computer to see if that helps any. Complete all updates, even those in option.
Install Windows updates in Windows 7
Happy Monday
Tags: HP Printers
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