HP total care advisor first version 1.4

Hello. I have PC HP Pavilion a6255.it with windows vista home premium 32 bit SP2. I have the disc with care HP Total 1.4 program advisor. When you insert the disc, if you want to load the program, I get the message: hpsudelpacks.exe has stopped working. Windows: Has encountered a problem that prevents the proper functioning of the program. What should I do? Thank you

Hello alba.

The problem might be the disc. It could be the software is so old that it no longer works properly. Version 1.4 is very old and is available at HP if you still have the disk. If the disc is longer working then it just might not work.

To test things, you should see if you can install the new version on the site of HP to see if this one works on your machine. I understand it may seem different from the old version and the page layout is perhaps not exactly the same, however the updated version will include things that you would not be without.

The link to download is here
http://goo.GL/ryMUt

Tags: HP Desktops

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