I am a user of hotmail completely technologically inept at 60 years old that has been blocked. How can we TALK with a REAL person?

I just recently signed to ancestry.com, but have saved in my hotmail account all sorts of family archives, information AND contacts for more than 5 years.

I live in MN, and during one of our recent storms of snow when I was forced to stay at home, I worked like a demon on my family tree on ancestry.com.  During this operation, I received a message from me to be a SPAMMER!  As someone who knows NOTHING about technology - I never even sent a text on my phone, and even less was a "spammer", I just laughed it.

Hotmail won't let me on my account and it made me great anguish.  I tried to answer their questions and even gave phone numbers where I can be contacted - nothing works.  I received a reply in a private forum, but I don't know how to do this - I'm not a stupid woman, but I really do not understand this and would be RAVI's TALK with someone!

If anyone can help me with this, I would REALLY appreciate it!  And I DON'T think not that tech people take pity on those of us who still use land line phones, watch TV ONLY on screen in our living room, pay items with whites of the audit and the United States Postal Service to send our invoices.  Thank you.

Patricia Enger

Hello

The question you have posted is related to Hotmail and will be much better suited in this community. Click on the link below.

Windows Live Solution Center

http://www.windowslivehelp.com/

Tags: Windows

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